At Zinarch, we are committed to delivering your luxury sanitary wares and kitchen sinks with utmost care and efficiency. Please review our shipping policy for details on how we handle your orders.
Shipping Times
Delivery Time: We aim to deliver your order within 5-10 business days from the date of purchase.
Processing Time: Orders are processed within 1-2 business days. Please note that orders placed on weekends or holidays will be processed the next business day.
Shipping Rates
Free Shipping: We are pleased to offer free shipping on all orders within India. No additional charges will be applied at checkout.
Order Tracking
Once your order has been shipped, you will receive tracking details via WhatsApp to the phone number provided during checkout. This will include a link to track your package online.
Delivery Conditions
Signature Required: For your security, all deliveries require a signature upon receipt.
Delivery Attempts: If you are unavailable to receive the delivery, our courier will attempt to deliver the package up to three times. If all attempts fail, the package will be returned to us, and we will contact you to arrange a new delivery.
Courier Services
We dispatch our packages through popular and reliable courier services, ensuring your items reach you safely and on time.
Shipping Restrictions
We only deliver within India.
We do not deliver to P.O. Boxes or APO/FPO addresses.
Certain remote areas may have longer delivery times.
Damaged or Lost Items
Damaged Items: If your order arrives damaged, please contact us immediately with photos of the damage. We will arrange for a replacement or refund as soon as possible.
Lost Items: If your package is lost in transit, please reach out to us, and we will work with the courier service to resolve the issue promptly.
Changes to Shipping Policy
We reserve the right to update or modify this shipping policy at any time. Any changes will be posted on this page.
For any further questions or concerns regarding our shipping policy, please contact our customer service team at info@zinarch.in or +91 95624 23535.